TRAINING SERVICES

Individuals perform at their utmost when they are equipped with the right, tools and techniques given the right information and have the right attitude. Our training modules are designed to do just that! We design the training for teams in organizations or for individuals who want to excel, exceed their targets and want to become stars in their companies. These are the training services we offer:

 Sales Training

Every customer is different and wants to be managed differently. Our sales training is designed for experienced and non-experienced teams, and individuals who are struggling to meet and exceed their sales target. We focus on how to dissect and put a laser focus on your customers, build a relationship with them and sell to meet the unmet needs. Features of the training include:

  • Identify the skills your team has and build on it;
  • Focus on company values and integrate them into the training;
  • Use cutting edge and up-to-date sales techniques;
  • Hands-on practice and simulation.

Customer Service Training

This is designed for teams and individuals who want to excel at customer service.  Our two- throng approach assists businesses to keep their internal clients (employees) happy so they can keep external clients (customers) happy and keep them coming back again and again. We leverage on first-hand information and intelligence from secondary sources to enrich the training. Discover how customer service personnel can gain satisfaction in their jobs and thus become happy employees. Discover how to build a relationship of trust with your customers such that it will lead to closed sales. Attend our all-inclusive hands on customer service training to improve the capability, productivity and performance of your employees.